Services

Banking tools that make life easier

From digital access to wire transfers and account safety, Empire State Trust provides practical services designed to keep you moving.

Use this page as a guide. Each section includes what the service does, what to expect, and where to go next.

Online & Mobile

Digital Banking

Manage balances, move money, and stay in control with a secure online portal and mobile access.

What you can do
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View balances, transactions, and statements
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Secure sign-in with device-aware protections
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Self-service tools for profile and security settings
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Alerts for activity, transfers, and payments
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Session security and sign-out controls
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Fast support if you get locked out
Domestic & International

Wire Transfers

Send funds quickly with clear steps, recipient details, and confirmation tracking.

What you can do
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Domestic and international wire options
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Recipient details review before confirmation
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Two-step verification flows where applicable
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Receipts and reference tracking
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Support for common transfer scenarios
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Guidance for first-time senders
Card Safety

Lost or Stolen Cards

If your card goes missing, act fast. We help you secure access and restore normal banking quickly.

What you can do
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Immediate guidance to protect your account
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Replacement steps and next actions
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Security review for recent transactions
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Support for updating payment methods
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Advice on suspicious activity response
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Follow-up help after replacement
Investments

Wealth & Asset Management

Planning and investment support designed to help you grow, protect, and transfer wealth with confidence.

What you can do
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Goal-based planning sessions
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Portfolio guidance and long-term strategy
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Retirement and legacy planning support
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Risk alignment and diversification principles
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Periodic reviews to keep plans on track
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Coordination for complex financial decisions
Everyday Tools

Payments & Bills

Set up recurring payments and keep essential bills organized with a cleaner monthly flow.

What you can do
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Recurring payments and reminders
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Transfer scheduling and payment tracking
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Notifications for completed activity
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Manage beneficiaries and payees
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Export history for recordkeeping
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Support when something looks off
Protection

Security & Support

Security controls, monitoring, and support workflows built to keep your account protected.

What you can do
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Strong session controls and protected access
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Verification steps for sensitive actions
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Guidance for suspicious activity
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Support escalation for urgent issues
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Clear help channels and response steps
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Best-practice security reminders
Need assistance right now?
If something urgent happened—account access, transfers, or card issues—reach out and we’ll guide the next step.